Join Our Team as a KYC Analyst in the thriving iGaming Industry! 🚀

This is a fully remote position available in Bulgaria only.

🧩Who we are? 

Ludicrum is redefining iGaming, blending creativity with technology to deliver world-class gaming experiences. From marketing and product development to customer support and financial reporting, our teams are changing the game. Our vision is to create ultra-intuitive and engaging platforms to fuel growth through strategic partnerships and market expansion.

Our success is driven by core values deeply embedded in our culture. We believe in transparency, always being clear, open, and honest. We are goal-focused, relentlessly pursuing our targets. Adaptability is key—we embrace change and use it to excel. Kaizen guides us, as we continuously improve, test, and refine. 

With a dynamic and collaborative culture and fast career growth, our 250+ global team thrives!

🥜 In a nutshell

KYC Analyst is responsible for conducting thorough customer due diligence (CDD) and enhanced due diligence (EDD) procedures to ensure compliance with anti-money laundering (AML) regulations. This role involves verifying customer identities, monitoring transactions, and identifying suspicious activities to prevent fraud and mitigate potential risks for the company.

This role focuses on meticulously reviewing and analyzing customer data and documents while assisting customer support with KYC related queries and providing guidance on document submission and verification processes. By leveraging their expertise in regulatory compliance and attention to detail, KYC Analyst plays a crucial role in safeguarding the company's integrity and reputation.

🎯 The responsibilities & the impact YOU will have:

Customer verification

• Conducts a comprehensive document evaluation and validation of the customer's identity through assessing ID cards, passports, and driver's licenses for legitimacy.
• Reviews and validates customer registration information, including obtaining and reviewing appropriate financial documentation to ensure they meet the requirements.
• Ensures compliance with internal policies and external regulatory requirements.

Risk assessment

• Conducts risk evaluations for new and existing customers based on their profiles, connections, behaviors, and transaction patterns. 
• Monitors and analyzes customer transactions to identify any unusual or suspicious activities.
• Creates reports to track the prevalence of fraudulent activity.

Cross-functional collaboration

• Closely collaborates with departments such as Risk Management and Customer Support.
• Assists customers with KYC-related queries and guides document submission and verification processes.
• Collaborates with Risk Management to reduce fraudulent activity through anti fraud tools and continuous monitoring.

⚡ All you need is…

• Strong attention to detail in all tasks and documents.
• Ability to work in a fast-paced environment and multitask effectively.
• Excellent problem-solving abilities with a client-focused mindset.
• Ability to work independently and as part of a team.
• Willingness to learn and adapt to changing circumstances.
• Excellent communication and interpersonal skills.

       Nice to have

• Experience in the AML/KYC domain is a plus.
• Experience with requirements management.
• Familiarity with relevant KYC regulations and compliance standards.
• Advanced knowledge of Microsoft Office Suite (Word, Excel, PowerPoint).
• Relevant certifications in the AML/KYC field.

🌟  Why You’ll love working here:

• Flexible and Remote Working: Work from anywhere, supporting your work-life balance.
• Career Growth: We’re committed to your development, offering training and advancement opportunities.
• Performance Bonuses: Earn bonuses based on company and personal performance.
• Extra Paid Annual Leave: Enjoy 22 days of vacation, with an additional day added for each year of employment, up to a maximum of 26 days.
• Special Birthday Perk: Take your birthday off after a year of employment to celebrate!

We are not just offering a job; we offer the chance to be part of something bigger. Apply today! Submit your resume in English and join us in creating unforgettable experiences. We can’t wait to hear from you!